knn77 Privacy Policy

Effective Date: 1 June 2026  |  Controller: knn77  |  Platform: knn77.win  |  Serving: Malaysian players

1. Introduction

This Privacy Policy ("Policy") describes how knn77 ("knn77", "we", "us", "our") collects, uses, stores, shares, and protects personal data in connection with the operation of the knn77.win online casino and sportsbook platform and all associated services (collectively, the "Services").

knn77 is committed to handling personal data responsibly, transparently, and in accordance with applicable data protection laws. This Policy applies to all registered players, prospective players, and visitors to knn77.win, wherever they are located, including players based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Kota Kinabalu, and all other locations in Malaysia and internationally.

By creating a knn77 account or otherwise using the Services, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree to this Policy, you must not use the Services.

This Policy should be read in conjunction with the knn77 Terms & Conditions and Responsible Gaming Policy.

2. Data Controller

For the purposes of applicable data protection legislation, the data controller responsible for your personal data in connection with knn77.win is knn77. Questions, requests, and complaints relating to this Policy may be directed to our data protection contact via the details in Section 16 of this Policy.

3. Personal Data We Collect

knn77 collects the following categories of personal data:

3.1 Registration Data. When you create a knn77 account, we collect your full name, date of birth, residential address, email address, and phone number. This information is required to create and manage your account and to verify your identity.

3.2 Identity Verification (KYC) Data. To comply with anti-money laundering (AML) regulations and to verify your age (21+), knn77 may request copies of government-issued identity documents, such as a Malaysian MyKad or passport, and proof of address documents. KYC data is retained for the duration required by applicable law.

3.3 Financial Data. We collect details of transactions conducted through your knn77 account, including deposits, withdrawals, wager amounts, and payment method identifiers (e.g., last four digits of a bank card, Touch 'n Go eWallet account reference). We do not store full payment card numbers.

3.4 Gameplay and Betting Data. We collect records of your gaming activity on knn77, including games played, bets placed, outcomes, bonus usage, and session duration and frequency.

3.5 Technical Data. We automatically collect device identifiers, IP addresses, browser type and version, operating system, referral URLs, and click-stream data when you access knn77.win.

3.6 Communications Data. We retain records of communications between you and knn77 customer support, including live chat transcripts and email correspondence.

3.7 Responsible Gaming Data. Where you use responsible gaming tools — such as setting deposit limits, requesting self-exclusion, or flagging a gambling concern — we retain records of those actions to ensure compliance and to monitor account activity accordingly.

4. How We Collect Data

We collect personal data through the following means:

• Directly from you — through account registration forms, KYC document submissions, transaction requests, customer support interactions, and responsible gaming tool usage.
• Automatically — via cookies, web beacons, server logs, and similar technologies when you access knn77.win.
• From third parties — including payment processors (e.g., DuitNow, FPX, Touch 'n Go eWallet), identity verification services, fraud detection providers, and regulatory databases, where permitted by law.

5. Purposes of Processing

knn77 processes personal data for the following purposes:

• To create, maintain, and administer your knn77 account.
• To verify your identity and age (21+) as required by our operating licence and applicable law.
• To process deposits, withdrawals, and other financial transactions in MYR.
• To detect, investigate, and prevent fraud, cheating, and money laundering.
• To comply with AML, KYC, and responsible gaming regulatory obligations.
• To provide customer support and resolve disputes.
• To analyse aggregate usage patterns and improve platform performance and user experience.
• To send marketing communications where you have opted in.
• To enforce our Terms & Conditions and respond to legal or regulatory requests.

6. Legal Bases for Processing

knn77 processes your personal data under the following legal bases:

• Contractual necessity — processing required to perform our agreement with you (i.e., to operate your knn77 account and provide the Services).
• Legal obligation — processing required to comply with AML, KYC, age verification, and responsible gaming laws and regulations applicable to our operating licence.
• Legitimate interests — processing for fraud prevention, security monitoring, and aggregate analytics, where our interests do not override your fundamental rights and freedoms.
• Consent — processing for optional marketing communications, where you have provided explicit, freely given consent.

7. Data Sharing & Disclosure

knn77 does not sell personal data. We may disclose personal data to the following categories of recipients:

• Payment processors — to process MYR deposits and withdrawals via Touch 'n Go eWallet, Boost, DuitNow, FPX, Maybank2u, CIMB Clicks, and other accepted channels.
• Identity verification providers — to conduct KYC checks and age verification (21+).
• Fraud and AML screening services — to detect and prevent illegal activity on the platform.
• Regulatory and licensing authorities — where disclosure is required by our operating licence, a court order, or applicable law.
• IT and infrastructure providers — who host and maintain knn77 platform systems under strict data processing agreements.
• Auditors and legal advisers — on a confidential basis for compliance and dispute resolution purposes.

All third parties with whom knn77 shares data are required to handle that data in accordance with applicable data protection law and under contractual obligations consistent with this Policy.

8. International Data Transfers

knn77 operates internationally and your personal data may be processed in jurisdictions outside Malaysia. Where data is transferred internationally, knn77 ensures that adequate safeguards are in place — including standard contractual clauses, binding corporate rules, or reliance on recognised adequacy decisions — to ensure that your data receives a level of protection consistent with this Policy.

9. Data Retention

knn77 retains personal data for as long as necessary to fulfil the purposes outlined in this Policy and to comply with applicable legal and regulatory retention requirements. In practice:

• Active account data is retained for the duration of the account relationship.
• Transaction records and KYC documents are retained for a minimum of five (5) years following account closure, as required by AML regulations.
• Customer support communications are retained for up to two (2) years.
• Responsible gaming records are retained for the duration required by the applicable licensing authority's responsible gaming rules.

After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

10. Cookies and Tracking Technologies

knn77.win uses the following categories of cookies:

• Strictly necessary cookies — required for the website to function, including maintaining your login session and security tokens. These cannot be disabled without breaking the Service.
• Performance cookies — used to collect aggregated, anonymised analytics data about how visitors use knn77.win, helping us identify and fix usability issues.
• Functional cookies — used to remember your preferences, such as language settings and game lobby layout options.

knn77 does not use third-party advertising cookies or deploy cross-site tracking pixels that share your browsing behaviour with external advertising networks. You can manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will impair your ability to use the Services.

11. Your Data Rights

Subject to applicable law and regulatory limitations, you have the following rights in respect of your personal data held by knn77:

• Right of access — to obtain a copy of the personal data knn77 holds about you.
• Right to rectification — to request correction of inaccurate or incomplete personal data.
• Right to erasure — to request deletion of your personal data, subject to legal and regulatory retention obligations.
• Right to restrict processing — to request that knn77 limit processing of your data in certain circumstances.
• Right to data portability — to receive a copy of data you have provided to knn77 in a structured, machine-readable format.
• Right to object — to object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent — to withdraw consent to marketing communications at any time, without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, contact knn77 via live chat or by email at [email protected]. We will respond within 30 days of receiving a verifiable request. We may need to verify your identity before processing the request.

12. Children's Privacy

knn77 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, void any transactions, and delete the data from our records. If you believe an underage individual has registered with knn77, please notify us immediately via live chat.

13. Security Measures

knn77 implements technical and organisational security measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include SSL/TLS encryption of data in transit, encryption of sensitive data at rest, access controls limiting data access to authorised personnel only, regular security audits and penetration testing, and incident response procedures for data breaches.

While knn77 takes security seriously, no system is entirely immune to risk. In the event of a data breach that is likely to result in high risk to your rights and freedoms, knn77 will notify you and the relevant regulatory authority in accordance with applicable law.

14. Third-Party Links

knn77.win does not contain links to third-party websites as a matter of policy. However, if any third-party links are present on the platform, knn77 is not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policy of any third-party site you visit.

15. Changes to This Policy

knn77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material, we will notify registered players via their registered email address and/or via a notice on knn77.win at least seven (7) days before the changes take effect. The "Effective Date" at the top of this Policy indicates when the current version was last updated. Continued use of the Services after the effective date of an updated Policy constitutes acceptance of the revised terms.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact knn77 via:

• Live chat — available 24/7 at knn77.win
• Email — [email protected] (plain text — not a clickable link)

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